REFUND AND CANCELATION POLICY
At ceASAP.com, we prioritize student satisfaction above all else because we believe in delivering value and ensuring that our customers have a positive experience with our services. Your trust and satisfaction are our top priorities, and we are committed to standing behind the quality of what we offer. That’s why, if you’re not completely satisfied with your purchase, we refund any of our services, no questions asked. This policy applies to the following eligible offerings, giving you peace of mind knowing that your investment is protected. We’re here to support you every step of the way and ensure you receive the best experience possible.
To request a refund, please email us at Contact@ceASAP.com with the subject line “Refund Request.” In your email, include the following information: your full name as registered, your registered email address, the name of the item for which you are requesting a refund, the date of purchase, and the reason for your request. Once we receive your email, we will review your request in accordance with our refund policy and respond promptly. Note that refund approval is subject to the terms and conditions of our refund policy.
INTERNET COURSES (Asynchronous)
Refunds or cancellations may be requested prior to the course expiration date, provided that no more than 25% of the course content has been accessed and the request is submitted within fourteen (14) days from the original purchase date.
LIVE COURSES (Synchronous)
At least one hour before the scheduled start of the course. This policy applies universally to all live courses and events, whether held in person or through live-streaming platforms.
DIGITAL DOWNLOADS
A refund request must be submitted within seven (7) days from the date of purchase.
ALL OTHER COURSES
Refunds or cancellations may be requested prior to the course expiration date, provided that no more than 25% of the course content has been accessed and the request is submitted within fourteen (14) days from the original purchase date.